refactor(skills): move copy-editing catalogs to references

Keep the decision steps in SKILL.md and move catalogs, examples, and
checklists verbatim to references/ to reduce the context cost of loading the
skill.

Co-Authored-By: Claude Opus 5.5 <noreply@anthropic.com>
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Julian lechnerandClaude Opus 5.5 committed 2026-10-01 11:01:55 +02:00
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# Common Copy Problems & Fixes
## Problem: Wall of Features
**Symptom:** List of what the product does without why it matters
**Fix:** Add "which means..." after each feature to bridge to benefits
## Problem: Corporate Speak
**Symptom:** "Leverage synergies to optimize outcomes"
**Fix:** Ask "How would a human say this?" and use those words
## Problem: Weak Opening
**Symptom:** Starting with company history or vague statements
**Fix:** Lead with the reader's problem or desired outcome
## Problem: Buried CTA
**Symptom:** The ask comes after too much buildup, or isn't clear
**Fix:** Make the CTA obvious, early, and repeated
## Problem: No Proof
**Symptom:** "Customers love us" with no evidence
**Fix:** Add specific testimonials, numbers, or case references
## Problem: Generic Claims
**Symptom:** "We help businesses grow"
**Fix:** Specify who, how, and by how much
## Problem: Mixed Audiences
**Symptom:** Copy tries to speak to everyone, resonates with no one
**Fix:** Pick one audience and write directly to them
## Problem: Feature Overload
**Symptom:** Listing every capability, overwhelming the reader
**Fix:** Focus on 3-5 key benefits that matter most to the audience
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# Expert Panel Scoring
## How It Works
1. **Assemble 3-5 expert personas** relevant to the copy type
2. **Each persona scores the copy 1-10** on their area of expertise
3. **Collect specific critiques** — not just scores, but what to fix
4. **Revise based on feedback** — address the lowest-scoring areas first
5. **Re-score after revisions** — iterate until all personas score 7+, with an average of 8+ across the panel
## Recommended Expert Panels
**Landing page copy:**
- Conversion copywriter (clarity, CTA strength, benefit hierarchy)
- UX writer (scannability, cognitive load, user flow)
- Target customer persona (does this speak to me? do I trust it?)
- Brand strategist (voice consistency, positioning accuracy)
**Email sequence:**
- Email marketing specialist (subject lines, open/click optimization)
- Copywriter (hooks, storytelling, persuasion)
- Spam filter analyst (deliverability red flags, trigger words)
- Target customer persona (relevance, value, unsubscribe risk)
**Sales page / long-form:**
- Direct response copywriter (offer structure, objection handling, urgency)
- Skeptical buyer persona (proof gaps, trust issues, red flags)
- Editor (flow, readability, conciseness)
- SEO specialist (keyword coverage, search intent alignment)
## Scoring Rubric
| Score | Meaning |
|-------|---------|
| 9-10 | Publish-ready. No meaningful improvements. |
| 7-8 | Strong. Minor tweaks only. |
| 5-6 | Functional but has clear gaps. Needs another pass. |
| 3-4 | Significant issues. Major revision needed. |
| 1-2 | Fundamentally broken. Rethink approach. |
## When to Use
- **Always** for launch copy, pricing pages, and high-traffic landing pages
- **Recommended** for email sequences, sales pages, and ad copy
- **Optional** for blog posts, social content, and internal docs
- **Skip** for quick updates, minor edits, and low-stakes content
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# Quick-Pass Editing Checks
## Word-Level Checks
**Cut these words:**
- Very, really, extremely, incredibly (weak intensifiers)
- Just, actually, basically (filler)
- In order to (use "to")
- That (often unnecessary)
- Things, stuff (vague)
**Replace these:**
| Weak | Strong |
|------|--------|
| Utilize | Use |
| Implement | Set up |
| Leverage | Use |
| Facilitate | Help |
| Innovative | New |
| Robust | Strong |
| Seamless | Smooth |
| Cutting-edge | New/Modern |
**Watch for:**
- Adverbs (usually unnecessary)
- Passive voice (switch to active)
- Nominalizations (verb → noun: "make a decision" → "decide")
## Sentence-Level Checks
- One idea per sentence
- Vary sentence length (mix short and long)
- Front-load important information
- Max 3 conjunctions per sentence
- No more than 25 words (usually)
## Paragraph-Level Checks
- One topic per paragraph
- Short paragraphs (2-4 sentences for web)
- Strong opening sentences
- Logical flow between paragraphs
- White space for scannability
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# The Seven Sweeps Framework
## Sweep 1: Clarity
**Focus:** Can the reader understand what you're saying?
**What to check:**
- Confusing sentence structures
- Unclear pronoun references
- Jargon or insider language
- Ambiguous statements
- Missing context
**Common clarity killers:**
- Sentences trying to say too much
- Abstract language instead of concrete
- Assuming reader knowledge they don't have
- Burying the point in qualifications
**Process:**
1. Read through quickly, highlighting unclear parts
2. Don't correct yet—just note problem areas
3. After marking issues, recommend specific edits
4. Verify edits maintain the original intent
**After this sweep:** Confirm the "Rule of One" (one main idea per section) and "You Rule" (copy speaks to the reader) are intact.
---
## Sweep 2: Voice and Tone
**Focus:** Is the copy consistent in how it sounds?
**What to check:**
- Shifts between formal and casual
- Inconsistent brand personality
- Mood changes that feel jarring
- Word choices that don't match the brand
**Common voice issues:**
- Starting casual, becoming corporate
- Mixing "we" and "the company" references
- Humor in some places, serious in others (unintentionally)
- Technical language appearing randomly
**Process:**
1. Read aloud to hear inconsistencies
2. Mark where tone shifts unexpectedly
3. Recommend edits that smooth transitions
4. Ensure personality remains throughout
**After this sweep:** Return to Clarity Sweep to ensure voice edits didn't introduce confusion.
---
## Sweep 3: So What
**Focus:** Does every claim answer "why should I care?"
**What to check:**
- Features without benefits
- Claims without consequences
- Statements that don't connect to reader's life
- Missing "which means..." bridges
**The So What test:**
For every statement, ask "Okay, so what?" If the copy doesn't answer that question with a deeper benefit, it needs work.
❌ "Our platform uses AI-powered analytics"
*So what?*
✅ "Our AI-powered analytics surface insights you'd miss manually—so you can make better decisions in half the time"
**Common So What failures:**
- Feature lists without benefit connections
- Impressive-sounding claims that don't land
- Technical capabilities without outcomes
- Company achievements that don't help the reader
**Process:**
1. Read each claim and literally ask "so what?"
2. Highlight claims missing the answer
3. Add the benefit bridge or deeper meaning
4. Ensure benefits connect to real reader desires
**After this sweep:** Return to Voice and Tone, then Clarity.
---
## Sweep 4: Prove It
**Focus:** Is every claim supported with evidence?
**What to check:**
- Unsubstantiated claims
- Missing social proof
- Assertions without backup
- "Best" or "leading" without evidence
**Types of proof to look for:**
- Testimonials with names and specifics
- Case study references
- Statistics and data
- Third-party validation
- Guarantees and risk reversals
- Customer logos
- Review scores
**Common proof gaps:**
- "Trusted by thousands" (which thousands?)
- "Industry-leading" (according to whom?)
- "Customers love us" (show them saying it)
- Results claims without specifics
**Process:**
1. Identify every claim that needs proof
2. Check if proof exists nearby
3. Flag unsupported assertions
4. Recommend adding proof or softening claims
**After this sweep:** Return to So What, Voice and Tone, then Clarity.
---
## Sweep 5: Specificity
**Focus:** Is the copy concrete enough to be compelling?
**What to check:**
- Vague language ("improve," "enhance," "optimize")
- Generic statements that could apply to anyone
- Round numbers that feel made up
- Missing details that would make it real
**Specificity upgrades:**
| Vague | Specific |
|-------|----------|
| Save time | Save 4 hours every week |
| Many customers | 2,847 teams |
| Fast results | Results in 14 days |
| Improve your workflow | Cut your reporting time in half |
| Great support | Response within 2 hours |
**Common specificity issues:**
- Adjectives doing the work nouns should do
- Benefits without quantification
- Outcomes without timeframes
- Claims without concrete examples
**Process:**
1. Highlight vague words and phrases
2. Ask "Can this be more specific?"
3. Add numbers, timeframes, or examples
4. Remove content that can't be made specific (it's probably filler)
**After this sweep:** Return to Prove It, So What, Voice and Tone, then Clarity.
---
## Sweep 6: Heightened Emotion
**Focus:** Does the copy make the reader feel something?
**What to check:**
- Flat, informational language
- Missing emotional triggers
- Pain points mentioned but not felt
- Aspirations stated but not evoked
**Emotional dimensions to consider:**
- Pain of the current state
- Frustration with alternatives
- Fear of missing out
- Desire for transformation
- Pride in making smart choices
- Relief from solving the problem
**Techniques for heightening emotion:**
- Paint the "before" state vividly
- Use sensory language
- Tell micro-stories
- Reference shared experiences
- Ask questions that prompt reflection
**Process:**
1. Read for emotional impact—does it move you?
2. Identify flat sections that should resonate
3. Add emotional texture while staying authentic
4. Ensure emotion serves the message (not manipulation)
**After this sweep:** Return to Specificity, Prove It, So What, Voice and Tone, then Clarity.
---
## Sweep 7: Zero Risk
**Focus:** Have we removed every barrier to action?
**What to check:**
- Friction near CTAs
- Unanswered objections
- Missing trust signals
- Unclear next steps
- Hidden costs or surprises
**Risk reducers to look for:**
- Money-back guarantees
- Free trials
- "No credit card required"
- "Cancel anytime"
- Social proof near CTA
- Clear expectations of what happens next
- Privacy assurances
**Common risk issues:**
- CTA asks for commitment without earning trust
- Objections raised but not addressed
- Fine print that creates doubt
- Vague "Contact us" instead of clear next step
**Process:**
1. Focus on sections near CTAs
2. List every reason someone might hesitate
3. Check if the copy addresses each concern
4. Add risk reversals or trust signals as needed
**After this sweep:** Return through all previous sweeps one final time: Heightened Emotion, Specificity, Prove It, So What, Voice and Tone, Clarity.
---
# Working with Copy Sweeps
When editing collaboratively:
1. **Run a sweep and present findings** - Show what you found, why it's an issue
2. **Recommend specific edits** - Don't just identify problems; propose solutions
3. **Request the updated copy** - Let the author make final decisions
4. **Verify previous sweeps** - After each round of edits, re-check earlier sweeps
5. **Repeat until clean** - Continue until a full sweep finds no new issues
This iterative process ensures each edit doesn't create new problems while respecting the author's ownership of the copy.