108 lines
8.7 KiB
Markdown
108 lines
8.7 KiB
Markdown
# LinkedIn B2B Playbook
|
||
|
||
Operational rules for LinkedIn Ads: bidding, audience sizing, scaling triggers, benchmarks, and format-specific tactics. LinkedIn is the precision channel — highest-quality B2B targeting at the highest cost, so the operating discipline is about not wasting that precision.
|
||
|
||
## Contents
|
||
|
||
- Bidding progression
|
||
- Audience sizing rules
|
||
- Job functions vs. job titles
|
||
- Audience splitting rules
|
||
- Penetration-based scaling
|
||
- Benchmarks by funnel stage
|
||
- Thought leader ads (TLAs)
|
||
- Campaign group build order
|
||
- Format notes (document, conversation, CTV)
|
||
- Retargeting setup (non-retroactive!)
|
||
- Account audit shortlist
|
||
|
||
## Bidding progression
|
||
|
||
1. **Week 1:** launch on automated bidding / maximum delivery. Don't touch it — you're buying CPC data.
|
||
2. **Week 2+:** switch to manual CPC set **~20% below the average CPC** the automated phase produced. This reliably cuts CPC without killing delivery.
|
||
3. **Exceptions:** small retargeting/ABM audiences stay on automated (manual underdelivers on small pools); reset to automated for a week whenever you change objective; audiences under ~10K may never spend their full budget at any bid.
|
||
|
||
Scheduling note: LinkedIn's ad day resets at UTC midnight. Professional activity peaks weekday mornings–early afternoon in the audience's timezone; dayparting there stretches limited budgets.
|
||
|
||
## Audience sizing rules
|
||
|
||
- **Cold prospecting:** 50K–300K members. Minimum ~15K per cold campaign.
|
||
- **Too-narrow failure mode:** hyper-narrow audiences spike CPMs several-fold and stall delivery entirely — budget won't spend at any bid. If it's not spending, the audience is usually too small, not the bid too low.
|
||
- **Tiny TAM (<~30K addressable):** skip the TOF/BOF split — run one campaign that saturates the whole audience with all funnel layers.
|
||
- **Retargeting:** audiences of roughly 1K–5K per segment (site visitors, 50%+ video viewers) are workable; below ~300 won't deliver.
|
||
|
||
## Job functions vs. job titles
|
||
|
||
Title targeting is precise but small and expensive. **Job function + seniority** targeting typically triples the addressable audience with materially cheaper reach at similar engagement — at the cost of a weekly "negative title" exclusion pass for the first ~2 months (like negative keywords: exclude irrelevant titles as they show up in demographics).
|
||
|
||
Platform gotchas:
|
||
- **Job-title targeting and seniority targeting are mutually exclusive** — you can't stack them. Entry-level exclusions only work under function/seniority targeting.
|
||
- The **Business Development function includes many CEOs, CMOs, and managing directors.** Don't blanket-exclude BD if you sell to the C-suite — filter with seniority exclusions instead.
|
||
- Leave **Audience Expansion OFF** (it quietly spends a meaningful share of budget on out-of-ICP members) and **Audience Network OFF** for B2B lead gen.
|
||
|
||
## Audience splitting rules
|
||
|
||
Split priority: **intent > persona > region/company size > seniority.**
|
||
|
||
- **Region:** keep the US separate (most expensive market — grouped with cheaper regions, it eats the budget). DACH needs localized ads; UK/Canada/Australia group fine; Nordics/Netherlands run fine in English. Never group an expensive market with small ones.
|
||
- **Company size:** segment by employee count (not revenue — LinkedIn's revenue data is estimated). Start with two bands, not three. Left unsegmented, LinkedIn over-serves the extremes (small companies and very large ones) and underserves mid-market — splitting forces fair distribution.
|
||
|
||
## Penetration-based scaling
|
||
|
||
Audience penetration (reached ÷ audience size) is the scaling trigger, not spend:
|
||
|
||
- 30-day penetration **<25%** → room to raise budget on this audience.
|
||
- **25–35%** → hold; let penetration accumulate before adding spend.
|
||
- **~35%+** = healthy saturation → scale horizontally (new audiences), not vertically.
|
||
- Expect diminishing returns: doubling budget grows penetration ~50–70%, not 100%.
|
||
- One campaign at 35%+ penetration beats three campaigns at 12% each — consolidate before multiplying.
|
||
- **Spend rising but reach flat (frequency climbing)?** Either competitors outbid you or ad quality is dragging your auction price. Strong ads → raise budget/bids; weak ads → fix creative first, more money just buys the same people again.
|
||
|
||
## Benchmarks by funnel stage
|
||
|
||
Practitioner-reported B2B SaaS ranges — recalibrate on your own account. **Careful:** for engagement-objective and thought-leader campaigns, LinkedIn's reported "CTR" includes social actions; judge traffic on **click-through to landing page (CTRTLP)** specifically.
|
||
|
||
| Metric | Cold / TOF | MOF | BOF/retargeting |
|
||
|---|---|---|---|
|
||
| CTRTLP | 0.30–0.55% | 0.55–0.80% | 0.80–1.30% |
|
||
| CPM | $33–65 typical | — | — |
|
||
| CPC | $8–22+ | — | lower |
|
||
| Cost per lead (Lead Gen Form) | — | $50–200 | — |
|
||
| Cost per website form fill | — | — | $200–500 |
|
||
|
||
Other useful bars: lead-gen form fill rate >8% (below = form too long, offer weak, or audience too cold); cost per SQL should stay under ~$500 (enterprise ACVs tolerate $300–500+ CPLs; SMB needs $50–150); video view rate >40%, completion 8–15% for horizontal; expect return data to lag 3–6 months.
|
||
|
||
## Thought leader ads (TLAs)
|
||
|
||
Ads promoted from a person's profile rather than the company page — currently the platform's biggest efficiency arbitrage:
|
||
|
||
- TLAs typically deliver **~3–6× the CTR of company-page ads** at a fraction of the CPC.
|
||
- **Non-employee/creator TLAs often outperform employee TLAs** — partnerships with niche creators are worth 30–50% of TLA budget if available.
|
||
- **Organic-first pipeline:** posts that hit ~2–3% organic CTR are your TLA candidates — the audience already voted.
|
||
- **The 72-hour edit:** organic reach concentrates in a post's first ~3 days. Let it run organic, then edit the post to add the CTA/product mention and promote it as a TLA — you capture organic credibility first, then convert it to demand gen.
|
||
- Auction insight: single-image ads face the most auction competition. Document, conversation, and TLA formats often buy cheaper reach purely because fewer advertisers use them — format diversification is a *bidding* tactic, not just creative variety.
|
||
|
||
## Campaign group build order
|
||
|
||
Add groups in ROI order, funding each before the next: **1. Product value** (direct response on your core offer) → **2. Remarketing** → **3. Content** (only content that can't be consumed in-feed — it must earn the click) → **4. Social proof** (case studies, testimonials) → **5. Thought leadership** (slowest payback, add last). Group-budget optimization tends to favor cheap audiences and video — don't mix enterprise with SMB or static with video in one group.
|
||
|
||
## Format notes
|
||
|
||
- **Document ads:** always 1080×1350 portrait (4:5). 5–7 slides: hook → pain → shift → solution → differentiators → CTA. The classic mistake is making the "solution" slide generic category requirements and the "differentiator" slide a rehash — slide N must add what slide N-1 couldn't. Big standalone stat slides (one number, source small) carry these.
|
||
- **Conversation ads:** subject 2–4 words; 3–5 short lines per message; specific numbers beat vague benefit claims; lead with a soft CTA ("see how it works") over "book a demo"; route the primary CTA to a Lead Gen Form, not a scheduling link. Benchmarks: 35–50%+ open rate, 2–5% CTR.
|
||
- **CTV:** Brand Awareness objective only, auto-bid only, ~$50/day minimum, limited geos. Completion metrics are meaningless (forced view). Only worth it above roughly $15K/month total spend — below that it cannibalizes measurable-signal budget.
|
||
|
||
## Retargeting setup (non-retroactive!)
|
||
|
||
**LinkedIn retargeting audiences only start collecting from the moment you create them.** Create every retargeting audience you might ever want (site visitors, video viewers, ad engagers, lead-form openers, company page visitors) **before launch** — data you didn't capture is gone permanently.
|
||
|
||
Cross-channel: tag paid-search traffic with UTMs and build LinkedIn (and Meta) retargeting audiences from it — see the [ABM playbook](abm-playbook.md) for the mechanic.
|
||
|
||
## Account audit shortlist
|
||
|
||
The highest-frequency findings when auditing LinkedIn accounts, in order: Audience Expansion left on · Audience Network left on · audiences too small to deliver · fewer than 4 active ads per campaign · campaigns under ~10 results/week (starved — consolidate) · stale creative (3+ months old) · no retargeting audiences created · lead quality never reconciled against CRM · brand/geo budget mixing · everything on automated bidding forever.
|
||
|
||
---
|
||
|
||
*Framework lineage: adapted (re-expressed and restructured) from practitioner playbooks, notably Ivan Falco's ads-skills. Benchmarks are practitioner-reported starting points — recalibrate against your own account.*
|